Effective date: September 24, 2026

Wekiwa Water Systems LLC (“Wekiwa Water Systems,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit wekiwawatersystems.com, complete one of our online or social-media forms, contact us, schedule an appointment, or purchase or receive services from us.

We may collect information that you voluntarily provide, including:

• First and last name
• Email address
• Telephone number
• Service address, city, ZIP code, and general location
• Appointment preferences
• Whether your home uses city or well water
• Information about your water-treatment equipment, including its brand, age, condition, and reported problems
• Water-test results and service history
• Communications you send to us
• Payment and transaction information when you purchase a product or service

Payments may be processed by a third-party payment provider. We do not intend to store complete credit-card information on our website.

When you visit our website, certain information may be collected automatically through cookies, analytics tools, advertising technologies, and similar services. This information may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited and actions taken
• Referring website or advertisement
• Approximate geographic location
• Date and time of your visit

Our website provider and advertising partners, including GoDaddy and Meta, may use cookies or similar technologies according to their own privacy policies.

When you submit information through a Wekiwa Water Systems advertisement or Instant Form on Facebook or Instagram, Meta may provide that information to us. We use it to:

• Respond to your request
• Answer questions
• Qualify your service needs
• Schedule an appointment
• Provide water-testing, inspection, repair, installation, or maintenance information
• Follow up regarding the service or offer you requested

Meta may separately collect or use information according to its own terms and privacy policies. Wekiwa Water Systems does not control Meta’s independent data practices.

We may use the information we collect to:

• Respond to inquiries and service requests
• Schedule and confirm appointments
• Perform water testing and equipment evaluations
• Prepare recommendations, proposals, and estimates
• Provide installation, repair, maintenance, and customer support
• Process payments and maintain transaction records
• Send appointment reminders and service-related communications
• Improve our website, advertising, services, and customer experience
• Prevent fraud, protect our business, and maintain security
• Meet legal, accounting, insurance, and regulatory obligations

When you provide your telephone number and request information or service, you authorize Wekiwa Water Systems to contact you regarding that request by telephone or text message.

Message and data rates may apply. Message frequency will vary. You may request that text messages stop at any time by replying STOP. For assistance, reply HELP or contact us at info@wekiwawatersystems.com.

Consent to receive marketing text messages is not a condition of purchasing products or services. We will use automated or promotional text messaging only when legally permitted and with any consent required by applicable law.

We do not sell or rent your personal information.

We may share information only when reasonably necessary with:

• Website-hosting and technology providers
• Email, telephone, text-messaging, scheduling, and customer-management providers
• Payment processors
• Installers, technicians, laboratories, manufacturers, or service providers assisting with your requested work
• Professional advisers such as accountants, attorneys, insurers, or financial institutions
• Government agencies, courts, or law-enforcement authorities when required by law
• A successor organization in connection with a merger, acquisition, sale, or transfer of the business

Service providers are permitted to use information only as necessary to perform services for us, subject to their contracts and applicable law.

Our website may use cookies, tracking pixels, and analytics technologies to operate the website, understand visitor activity, measure advertising effectiveness, and improve our services.

Third parties, including Meta, may collect information about your interaction with our website or advertisements. You can manage cookies through your browser settings and adjust advertising preferences through the applicable social-media platform.

Blocking certain cookies may affect how some website features operate.

We retain personal information only for as long as reasonably necessary to:

• Respond to your inquiry
• Provide requested services
• Maintain customer, warranty, tax, and business records
• Resolve disputes
• Enforce agreements
• Meet legal or regulatory obligations

Information that is no longer reasonably necessary will be deleted, anonymized, or securely disposed of when practical.

We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, internet transmission, email system, or electronic-storage method is completely secure. Therefore, we cannot guarantee absolute security.

You may contact us to:

• Request access to personal information we maintain about you
• Ask us to correct inaccurate information
• Request deletion of information, subject to legal and business-record requirements
• Withdraw consent for future marketing communications
• Ask questions about how your information is collected or used

To make a request, email info@wekiwawatersystems.com. We may need to verify your identity before completing certain requests.

Our website and services are intended for homeowners and adults seeking water-treatment services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that information was collected from a child under 13, we will take reasonable steps to delete it.

Our website or advertisements may link to third-party websites or services. We are not responsible for the privacy, security, content, or practices of those third parties. Please review their privacy policies before providing personal information.

We may update this Privacy Policy as our services, technologies, or legal obligations change. Updates will be posted on this page with a revised effective date.

Continued use of our website after an updated policy is posted indicates acknowledgment of the revised policy.

For questions or privacy requests, contact:

Wekiwa Water Systems LLC
Website: https://wekiwawatersystems.com
Email: info@wekiwawatersystems.com